massive hinoki wood bathtub, beautiful design elements, convenient shuttle service

Addressing persistent unpleasant odors in the toilets must take priority!!! Being a bit farther from the town was inconvenient for someone looking to easily explore. I also wished for improved accessibility for luggage handling!!!

The beautiful design elements throughout Indigo effortlessly blend with the natural surroundings, making it feel like I was living in a painting! The complimentary shuttle service was a godsend, especially for us seniors who don’t want to hike hills.

Improved accessibility for luggage handling would be great.

the bathroom was a bit cramped. but the private onsen was a hit. loved the river view from our room. breakfast had such a great variety.

A delightful river view retreat

Waking up to the stunning river view from the room was a moment of pure bliss. The staff were always on hand, ensuring our stay was comfortable and memorable.

Despite the incredible stay, the toilets had a lingering unpleasant smell that detracted from our experience. It was a bit disappointing considering the hotel’s high standards.

The private onsen on the balcony offers fantastic views, turning relaxation into an art form. The decor uniquely blends modernity with traditional touches, creating a cozy yet stylish atmosphere throughout the hotel.

Accessibility is a major concern here. it's pretty remote, so having a car is almost mandatory unless you enjoy a long trek to get anywhere. Wi-Fi connectivity faced some hiccups, making it tough to stay online. The room's noise insulation leaves much to be desired. I could easily hear conversations from adjacent rooms, which can disrupt your peace.

The private onsen on the balcony was a delightful touch, offering both comfort and stunning views. Breakfast featured an impressive variety of Asian and European options, with standout dishes like fresh soup. Exceptional service was evident when staff assisted with transportation arrangements to the Shinkansen, ensuring we caught our train on time. However, the spotty WiFi made it difficult to stay connected, and a more accessible luggage handling process would enhance the experience further.

my stay at this hotel was fantastic! the private onsen on the balcony was a true highlight, providing stunning views and relaxation. compared to my previous visits in hakone, this place exceeded my expectations with its beautiful decor and attentive service.

the wifi was spotty at times.

Indigo provided a beautiful experience with fine design elements blending seamlessly into the natural surroundings. I loved the private onsen on the balcony, offering amazing views.

A Truly Relaxing Stay with Stunning Views

I had an amazing experience during my stay! The private onsen on the balcony offered breathtaking views and unmatched relaxation. The hotel's beautiful design harmonized perfectly with the natural surroundings. The complimentary shuttle service made it ridiculously easy to explore the area without any hassle. One area for improvement could be better accessibility for luggage handling.

The hotel beautifully blends modern design with nature, making my stay so enjoyable. The complimentary shuttle service was a real blessing, offering easy access for us seniors to explore the lovely surroundings without any hassle.

Better accessibility for luggage handling would be helpful.